A very good experience with Taylor Engley from the outset. Given that we were the buyers they were very proactive on our behalf, and any enquiry raised was answered immediately. Often they were our first source of information as opposed to our own estate agents and solicitors. Whenever we phoned the office, everyone we spoke to was always polite and helpful.
Special thanks to Lorraine Robinson:
Lorraine was our main point of contact. She was able to provide all the relevant information we required that assisted us throughout the buying procedure, and always kept us fully up-to-date with progress. She was also extremely helpful in the first couple of days following completion, specifically when we had a problem with the heating system and following a quick call to the office she came back to us almost immediately with some contacts for plumbers. David Buckle (buyer)
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