... we have some simple rules for generating customer reviews. Please read below the section which is relevant to your business.
The ESTAS Group Ltd reserve the right to disqualify any adviser/broker who does not abide by the above rules.
NB. If you are unable to attend the awards ceremony this will NOT impact on the results, however, if you do win an award and are not at the ceremony to collect your trophy an administration charge from £299 + vat (costs will increase based on amount of awards won) will apply to obtain your award/trophy and the winners marketing pack.
The vote audit process will apply to agents, suppliers, advisers & conveyancers as follows:-
The score formula for agents, suppliers, advisers & conveyancers will be as follows:-
NB. If you are unable to attend the awards ceremony this will NOT impact on the results, however, if you do win an award and are not at the ceremony to collect your trophy an administration charge from £299 + vat (costs will increase based on amount of awards won) will apply to obtain your award/trophy and the winners marketing pack.
The ESTAS Group Ltd reserve the right to disqualify any agent/mortgage adviser/conveyancer/supplier who does not abide by the above rules.
The ESTAS Group Ltd reserve the right to disqualify any supplier who does not abide by the above rules.
These are the minimum number of reviews that need to be on your ESTAS dashboard for that specific award year when the review window closes, this occurs at midnight on 28th February each year.
Please ensure that you read and understand the full rules of the competition in the relevant section above for your category to ensure that your reviews sit within the requirements.
Agents – Sales (rated by Sellers & Buyers)
• A minimum of 15 reviews (combined)
Agents – Lettings (rated by Landlords)
• A minimum of 15 reviews
Agents – Lettings (rated by Tenants)
• A minimum of 15 reviews
Online Agents – Sales, Lettings (rated by Landlords), Lettings (rated by Tenants)
• A minimum of 50 reviews in each category
Conveyancers – Local/regional firms
• A minimum of 15 reviews
Conveyancers – National firms
• A minimum of 50 reviews
Mortgage Advisers – Regional firms
• A minimum of 15 reviews
Mortgage Advisers – National firms
• A minimum of 50 reviews
Suppliers
• A minimum of 30 reviews