because not every Agency Broker Conveyancer is the same

because not every
Agency Broker Conveyancer is the same

Service from the heart
Reputation built on trust

Service from the heart.
Reputation built on trust

Grow Your Reputation and Your Business

ESTAS helps you prove your worth with verified reviews and feedback you can act on. It’s simple, trusted and designed for property professionals.

Whether you run an estate agency, manage a legal team, advise clients on mortgages or provide services to the sector, ESTAS gives you a competitive edge based on real experience from real clients.

Our reviews have been viewed more than 15 million times – and counting – by people choosing who to trust with life’s biggest moves. It’s all part of delivering service from the heart, and building a reputation on trust.

Reviews

ESTAS Reviews are always verified, easy to request and quick for your clients to complete.

They link with Google so you can collect two reviews in one simple step – and boost your visibility when it matters most. Collect just 15 reviews (30 for suppliers) by the end of February and you’ll automatically be entered into the ESTAS Awards.

Click the play button to watch the 2025 ESTAS Awards highlights

the estas awards

The ESTAS Awards are the biggest celebration of customer service in the property sector.

Every year, over 1,200 agents, brokers, conveyancers and suppliers gather to recognise those who put service at the heart of everything they do. It’s your chance to be celebrated by your peers and to walk away with one of the most respected awards in the industry — recognition that celebrates service from the heart.

Insights on-the-go

Don’t wait until a deal completes to hear what your clients think.

ESTAS Insight gives you real-time feedback during the transaction, so you can resolve issues early, reduce fall-throughs and strengthen client trust.

And with the ESTAS Mobile App, you’re always connected. Request reviews, track feedback and check in on your service levels from wherever you are.

The Phil Spencer factor

Phil Spencer has been the trusted face of ESTAS for more than two decades. His long-standing presence at our awards and on the ESTAS Reviews widget adds an extra level of trust to your own brand.

Recognised by millions through TV shows like Location, Location, Location, Phil’s association with ESTAS reflects the value of consistent, client-first service – service delivered with heart – and helps your business stand out.

"So why are The ESTAS
so successful?...

…well look in the mirror because the reason is YOU! It’s your passion for what you do that make The ESTAS the most important day in the property calendar.”

Phil Spencer ESTAS Host since 2004

“Super easy system to use, and the people who have reviewed us say the same thing. Once you have your log in details, you just click a couple of buttons and before you know it you have a super review. The templates are superb and the option of sending via text or email is brilliant.”

Peter Chernin

“Rebecca has been great during the onboarding process. She has been there for any question or query we have had and the training given on how to use the platform was clear and concise.”

Ruby Elderkin

“Rebecca was brilliant. I was putting off using the ESTAS as we already had a process in place with reviews but Becca persuaded me to take the jump. We have had more reviews on the platform in 24 hours than we had in one year, possibly even two years with our other platform. We have always been really good with our Google reviews and I didn’t believe for one second that this could be improved and this method certainly has. We saw an immediate increase – literally overnight.”

Jamie Campbell

“This is our 2nd year with the ESTAS. We had lots of help with the initial onboarding and that has continued to be the case, lots of communication, explanation and advice. Being able to gather reviews and have them posted across social media without having to list every one is really timesaving. We would definitely recommend the ESTAS if you want to be seen as a professional company.”

Elizabeth Martinez

“Really beneficial in increasing customer reviews which are verified. The platform allows the customer to also share their review on google which offers a greater exposure of our customer service level. We have found both to be of benefit and a great marketing asset, especially when you win an ESTAS award!”

Jenny Robinson

“The platform is easy to use and well laid out. The awards ceremony is amazing and after going this year for the first time, has spurred my team on to do better in order to be able to go again next year.”

Erica Edwards