Goodfellows West Denton & Heaton

Review
Average Customer Rating:

97.9%

Based on 333 verified reviews from home movers

Goodfellows West Denton & Heaton
246 Chillingham Road, Heaton, Newcastle upon Tyne

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I cannot recommend Goodfellows highly enough for their outstanding service in helping me sell my property. From the very beginning, they were professional, responsive, and truly committed to achieving the best outcome, even when we encountered multiple setbacks along the way.

Selling a home can be a stressful experience, and mine came with more than its fair share of challenges—from delays in the chain to unexpected survey issues—but the team at Goodfellows Heaton remained calm, supportive, and proactive throughout. They consistently went above and beyond to keep things moving forward, always keeping me updated and offering sound advice when decisions needed to be made.

What really stood out was their dedication and perseverance. Instead of allowing obstacles to slow things down, they tackled each issue head-on, liaising with solicitors, buyers, and other agents to ensure nothing slipped through the cracks. Their communication was excellent and their genuine care for my situation made a real difference.

Thanks to their tireless efforts, we finally completed the sale, and I honestly believe it wouldn’t have happened without their expertise and commitment. If you're looking for an estate agency that doesn't give up when the going gets tough and treats your sale as ows is the one to choose.

A huge thank you to the entire team—you made a potentially overwhelming process much more manageable and ultimately successful.


Special thanks to Jayne Holland:
Jayne Holland was nothing short of exceptional throughout the entire selling process. Her professionalism, dedication, and genuine care went above and beyond anything we expected. No matter how many setbacks came our way, Jayne remained calm, positive, and relentlessly proactive in finding solutions. She kept us informed every step of the way, often chasing up others before we even had to ask. Her warmth, honesty, and commitment made a stressful experience feel manageable and even uplifting at times. We truly couldn’t have done it without her—Jayne is a real credit to the profession and an absolute star!

17 Apr 2025

Jak Hogg (seller)

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