Overall, the agent was extremely supportive in my issue.
Special thanks to Therese- John-Lewis:
Therese has been an exceptional help in the problem that I’ve had. Continuously going above and beyond to support in getting repairs arranged and fulfilled by a third party. Thomas Simmonds (tenant)
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.