Easy to contact with any questions, explained the process clearly. Arranged an out of hours viewing for us to get some last minute measurements. Pleasure to deal with.
Special thanks to Sarah Haley:
Sarah was always really easy to contact with any questions we had - she arranged an out of hours viewing for us in her own time. Andrew Adey & Catherine Selby (buyer)
From valuation to completion I was always kept informed of progress.
Special thanks to Sara Butler:
I would say Sara came across very professional with a pleasant manner.Great asset to the House Club. Ken Gillow (seller)
Houseclub are an outstanding, extremely efficient estate agent. They kept us informed at every stage of our purchase and returned phone calls and emails very promptly. They chased up information we needed, including doing so out of the usual opening hours, and made the buying of our new home a very smooth process. They also have a very professional and friendly manner in which they work, which unfortunately has not always been evident with other estate agents we have used previously and of whom could learn a lot from how Houseclub work and treat all involved in the house buying process.
Special thanks to John Harrison:
John is always available to help with any issues that crop up within the house buying process and is easily contactable, including out of hours. We contacted him a couple of times in the evening to help with queries, with him getting the info we needed back to us within the hour. Exceptional customer service! He and his team are always friendly and reassuring which is needed when going through the sometimes stressful process of buying a home! Daniel Farebrother (buyer)
Super fast and informative, sold much quicker than we thought and they went above and beyond to contact us even out of their own office hours it felt very personal
Special thanks to John House club :
John house club Sam skill (seller)
Houseclub we're excellent communicators, keeping us and the sellers up to date at all times. They were proactive when there were delays with the wider chain helping to keep things moving. We couldn't be happier with the service
Special thanks to John Harrison:
Really attentive, honest and trustworthy. Great agent! Rachael Duffy (buyer)
Great friendly service. Top team Aidan Watt (seller)
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.
