From our first telephone contact with Belgarum all the way through to exchange we felt listened to, understood and all our questions and requests attended to with no delay.
This took away so much of the anxiety that is inevitable when selling and buying homes.
Whoever we spoke to - either in person, on the phone or by email - genuinely cared. Importantly everyone in the company knew what was happening with our sale throughout.
What was exceptional on top of all of the above was the care and attention given to us by the sales progresser between acceptance of offer to exchange. She went the extra mile to keep all parties and solicitors informed of what was happening and stepped in just before exchange to expedite the process when there were a few last minute glitches between conveyancing solicitors.
Although she went on planned annual leave the day before our exchange there was a seamless handover to the Director who helped us through the last fraught moments.
Thereafter between exchange and completion the aftercare continued with very clear communications and offers of recommendations for moving firms and contractors.
10 star service indeed!
We would not hesitate to recommend Belgarum to others - whether buying or selling. Helen and Rod Riseborough (seller)
I have recently let my property through Belgarum and have been delighted with both the terms and the level of service. They are extremely well organised and all members of staff are very professional and knowledgeable. They go above and beyond to keep their clients informed at all stages of the letting process. I thoroughly recommend Belgarum as an honest and effective letting agent.
Special thanks to:
I have had fantastic service from ALL members of staff. Ella now manages my property with great efficiency, providing easy communication and a thoughtful approach to maintenance helping keep both me and my tenants happy, which is very reassuring. Joanna Broadbridge (landlord)
Absolutely first class service from Belgarum from start to finish. Their care of their clients, attention to detail, communication and operation of services are just fantastic. Every member of staff is highly professional yet incredibly approachable and friendly. You know that at every step they are doing everything in their power to meet your needs rather than just transacting business or meeting deadlines. You also get the sense of a real team approach - they are all working together to deliver the best possible results. And this is to say nothing of their kindness and patience. Through a very long house hunting process, they always tried their best and delivered excellent results - a great team, excellent leaders and a perfect outcome for us!
Special thanks to:
Seanne worked so hard to find us our next home and we are incredibly grateful for the ongoing effort that resulted in our move. She never lost patience with us and her communication was excellent throughout. Thank you! Kathryn Griffith (buyer)
Great service from the team at Belgarum. Supported us so well through the whole process and helped us so much when we were stressed.
Special thanks to:
Thank you all for getting our sale over the line Adrian Thorne (seller)
Good database of potetial clients.
Very efficient and pro-active.
Friendly with good communication at all times.
Special thanks to:
We felt all the staff had our best interest at heart. Vicky was always keeping us in the loop, Richard Osborn (buyer)
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