Stephenson Browne Group

Reviews
Average Customer Rating:

97.5%

Based on 1231 verified reviews from home movers

Stephenson Browne Group

Excellent service and great communication

Special thanks to Margret Caddy:
Margret went above and beyond to be helpful providing advice on additional complimentary advice available outside of SB

05 Sep 2024

Chris Burroughd (seller)
Stephenson Browne are very knowledgable about the local market. The chain collapsed first time but we were successful second time round. It was 8 months from initially requesting an evaluation. Communication was good and they were receptive to our requests for information.

Special thanks to Margret Caddy:
Margret was the primary point of contact throughout and was very responsive to our needs.

05 Sep 2024

Andrea Burroughs (seller)
From start to finish the service has been fantastic. As a senior citizen I needed help to complete my application and nothing was too much trouble. Sarah supported me through the online application process and Sharon kept me up to date throughout with the referencing and details of the move. It made the stress of moving so much easier. Very professional, kind and courteous. Thank you ladies.

Special thanks to Sharon Warrender:
A lovely lady, very helpful and supportive.

04 Sep 2024

Derek Lloyd (tenant)
Excellent, efficient service from first contact.

Special thanks to Sharon Warrender :
Sharon has been efficient, helpful and approachable and has a kind manner.
Lovely of member of staff.

02 Sep 2024

Julie Brownsword (tenant)
Very nice experience overall

Special thanks to Sharon Warrender:
Sharon was very helpful and kind throughout the entire process

30 Aug 2024

Larissa Coelho (tenant)
We sold our old property and bought our new property with Stephenson Browne. We had excellent service from the start and were given weekly updates via phone or email. Any queries were answered quickly and we are extremely pleased with the service we received. We had previously been with two other estate agents, as this was the third house we had tried to purchase, and the other two fell through, due to the poor level of service from the other agents. However, Stephenson Browne has renewed our faith in estate agents and we would highly recommend them to anyone buying or selling a property. We would like to name Margret Caddy in particular as she was the person giving weekly updates and she also chased the solicitors at the end to get our house sale and purchase over the line! Without her we are not sure it would have happened on time - thank you. We also had great service from Sam the new manager on the last few days, as he was new to the Alsager branch. Thank you so much to Stephenson Browne and the wonderful staff who work there.

Special thanks to Margret Caddy:
Margret was extremely diligent and gave weekly updates. Any queries were answered quickly and we felt listened to and looked after. Margret chased queries at the end to help move our sale and purchase along - brilliant work! Thanks so much Margret!

26 Aug 2024

Simone Unett (seller)

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