The sales manager, Mark Sparrow was very helpful and had a very friendly and calm manner. First impressions of a business count and he did a great job. The marketing of the property was first class. The support team were also very good. If anything there were too many of them. W&P were recommended to me and in turn would recommend them to others,
Special thanks to Mark Sparrow :
He came across as very knowledgeable of the market and explained the selling process in a very calming manner. Throughout the selling journey he was never pushy. He was very good at holding your hand whenever there were bumps in the road. Stephen Thorogood (seller)Many thanks indeed, Stephen. This sale did have its difficulties but with the support of some local professionals and yourself, we were able to steer it to exchange. Your kind comments mean a great deal & I hope that if prospective clients are reading this review, they'll see what our whole team have to offer. Very best regards from us all.Mark Sparrow - Wood & Pilcher - Tunbridge Wells
I was very impressed by the first rate service provided by the team, especially Tania at Wood & Pilcher Crowborough. They were always on hand to respond to any queries I had and were extremely professional.
Special thanks to Tania Salter:
Tania was always professional and patient with my endless questions Emma Gutsell (seller)Thank you Emma for your kind words and 5 star review of Wood & Pilcher Crowborough. We really appreciate your comments for all of our team and Tania in particular. Thank you for instructing us to act on your sale and we wish you all the very best in your new home.Debbie Alderslade - Wood & Pilcher Crowborough - Wood & Pilcher - Crowborough
All through the process I have been really impressed with the clarity and timeliness of communication, and the professionalism shown by all staff at W and P. I have had complete confidence in W and P to work to a very high standard and trusted they would find excellent tenants. I know that, with full management being provided by W and P moving forwards, my property is in good hands.
Special thanks to Rosie Vanwyk:
Rosie is excellent in her role and I have enjoyed partnering with her in getting my property rented. Rosie is professional and friendly, and very organised. As I am a first-time landlady (rather than someone with a large portfolio and business experience) , I have always felt that I could ask Rosie any questions and Rosie always replied promptly, with very helpful advice and explanation. In particular, I was very impressed with how Rosie recommended such suitable tenants and helped me navigate the transition from homeowner to landlady. Jenny Williams (landlord)
Could not fault Ryan, Mike and Tom! They were all absolutely fantastic and cannot thank them enough.
Communication (in this industry seemed to be an issue) was outstanding!
We sold and purchased through Wood & Piltcher and would recommend them to everyone!
Thanks again!
Hugo (Ellen, Bella and Lettie).
Special thanks to Mike / Ryan .:
Both Mike and Ryan were great! Their negotiation skills, communication skills and general expertise were/are second to none! Hugo Porpora (seller)Amazing to finally get to this point!! Thanks so much for the kind words and we all here hope you are very very happy in the new home!Ryan - Wood & Pilcher - Heathfield
Wood and Pilcher have been patient and engaging through-out a rather long process. They were understanding of the price point we wanted and their advice was good and resulted in a sale. We have used them in the past and while we started with 3 other agents, it was Wood and Pilcher that finally managed to sell the property for us
Special thanks to Tania Salter:
Tania has been knowledgeable and supportive throughout the process and has always been available. She has made wise and reasonable decisions keeping everyone happy. A good mediator certainly. Daniel Tero (seller)Thank you for the lovely review and your kind words regarding Tania. Thank you for instructing Wood & Pilcher to sell your property and we wish you all the very best for the future.Debbie Alderslade - Wood & Pilcher Crowborough - Wood & Pilcher - Crowborough
Difficult house sale due to market conditions, in the end we achieved the move and the sale and purchase through the same agents. John Bright (seller)Thank you for your 5 star review for our Crowborough Office. We wish you both all the very best in your new home.Debbie Alderslade - Wood & Pilcher Crowborough - Wood & Pilcher - Crowborough
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.
