Absolutely outstanding service from start to finish - if only I’d used Holden’s straight away I would’ve sold my house quicker!!
Special thanks to:
Always friendly
Always excellent communication
Kept constantly updated with progress of sale - quite often before the solicitor Jo Langham (seller)
Gold star service. Everything was explained to me clearly before I put my property sale in their hands. Holden followed up all viewings and I received useful feedback when available. All of my telephone enquiries were dealt with promptly, efficiently and patiently. Once I had accepted an offer they followed it up regularly, anticipating delays and dealing with them effectively. I was given regular updates throughout the process. Highly recommend appointing them as your agent!
Special thanks to:
Holden work as a team and I spoke to most of them during my adventure. They were all helpful. Darryl was my main contact though. His determination to keep things moving was encouraging and commendable. Theresa West (seller)
This is my second review as Holden's estate agents sold my house, and it just so happened I bought a house through them too. Again all the staff were professional, polite and approachable. The purchase of my new home very nearly didn't happen, I feel it managed to go through purely because the staff went all out to get it done. I had never met the staff here, yet they all treated the purchase as if it was their own. A massive thank you to you all. I love my new home :)
Special thanks to:
Amy really did go above and beyond. No call, issue or problem was to much, she was always open and honest with me. A hard time for me and my family was made easier because of her. Thank you so much. Teresa Bradford (buyer)
I have moved house several times over the years, I can honestly say Holden's Estate Agent is the only company that I have thought "WOW" they know their stuff! All the staff are professional, polite and approachable. My sale was not the easiest, however I was kept informed and updated all along the way. I feel the staff went above and beyond to make my sale go through.
Special thanks to:
Amy, worked endlessly to keep me updated, never fobbed me off and always (even on her day of) made sure I had a call back. I truly believe my sale would not of gone through if it wasn't for Amy, we had many obstacles along the way, and she just kept on to get the job done. Teresa Bradford (seller)
Holden were extremely friendly and helpful. They supported us throughout the process and really took the time to help us sell our home. Ryan was fantastic, he went above and beyond and we couldn't be more thankful for his support. Amy and the team were very helpful and provided a great service. We would highly recommend Holden.
Special thanks to:
Ryan was fantastic, he went above and beyond and we couldn't be more thankful for his support. Amy and the team were very helpful and provided a great service. We would highly recommend Holden.
Aishwarya Blackwell (seller)
Holdens made the whole moving experience very easy and as stress free as such a major event is able to be. In particular Amy works very hard keeping all parties updated on a weekly basis. Everyone I dealt with was helpful, friendly and cheerful. I can't recommend them enough.
Special thanks to:
Amy goes above and beyond to communicate with clients and is always friendly and cheerful. She takes time to chat and ask questions even though I'm sure she is very busy. She gives estate agents a good name! Karen Halliwell (seller)
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.
