We recently sold our house through Holden Estate Agents, and we couldn’t be happier with the experience. From start to finish, they were professional, proactive, and incredibly helpful. They generated plenty of interest in our property, securing a high number of viewings, which ultimately led to us achieving a sale price above our asking price.
Communication was excellent throughout the process – they were always easy to reach and took the time to explain everything clearly, making the entire sale smooth and stress-free. Their expertise and dedication truly sets them apart.
Special thanks to Darryl Humphreys:
A special mention must go to Darryl, who made the entire process incredibly easy. He was professional, friendly, and always on hand to answer any questions. His honest and clear approach gave us complete confidence, and he ensured everything ran smoothly from start to finish, and a pleasure to deal with. James White (seller)
Holden's were wonderful from start to finish, they booked us in promptly for a viewing of the property, and were professional and informative as they guided us through the process of submitting best and final offers to our sellers. Throughout our purchase we were communicated with excellently, and were never left wondering what the latest news was with our purchase, our agent communicated directly with our estate agent and solicitor regularly and was instrumental in keeping our chain on track. We always felt in very safe hands with Holden's and would happily recommend to anyone looking to buy or sell in the Maldon area.
Special thanks to Darryl Humphreys:
Darryl has been exceptional from the very beginning, he was a reassuring and sensible ear to talk things through with while we navigated best and final offers, and was always prompt and efficient when dealing with our estate agent and solicitors for updates. Right up until the point of completion, Darryl routinely checked in with us and supported us excellently. We have spoken with Darryl and received more updates from him than our own estate agent! We are so grateful that Darryl worked as hard to keep our sale on track as much as supporting our purchase, we would have been completely left in the dark without him. Thank you!! Ellen Holmes (buyer)
In the past two years we have used three estate agents. Holden was by far head and shoulders above the others. In our experience they totally support the customer, continuing to be involved from the beginning of the transaction to the end and everything in between. Extremely happy with the service we have received and would 100% recommend Holden.
Special thanks to Darryl Humphreys:
Darryl has been a complete delight to work with. He was involved from the beginning to the end in our transaction. He has been incredibly supportive and we very much appreciated his drawing to our attention the issue of completing before end of March to avoid the Stamp Duty hike. He kept us informed throughout and has been crucial in early negotiations with the Seller, together being our contact between both sets of solicitors and the Sellers up to completion. What has been a stressful experience was made much, much easier because of him. Would totally recommend. Cris and Gary Ashley (buyer)
Good local company, know the area and treat each client individually. Felt they had my interest at heart.
Special thanks to Phil Cumbers:
Phil was great to deal with. Made an effort to understand me as the buyer and my specific requirements. Good communication throughout the processes and ensure final completion went ahead smoothly. Graham Brewer (buyer)
Amazing service, I have bought and sold with holdens and would recommend them to everyone I know
Special thanks to Phil Cumbers:
Amazing communication from Phil and also Ryan. Everyone I spoke to always passed on messages to who I needed them to go to also. Very professional company to deal with Lorna peters (seller)
I mainly liaised with Darryl. He came to value the property following the death of my step mother at what was a delicate time. He offered valuable guidance on how to negotiate marketing the property with the most suitable time to add the property to market, market price, property condition and aesthetics for the listing photos.
During the viewings we found the we were kept informed. When offers made we received sound advice and guidance.
Like any property situation we had some setbacks but again these were communicated with compassion and nothing was too much trouble.
I have no doubt I was high maintenance to deal with and I thank Darryl and the team for the care and patience they gave to us in a difficult time.
Special thanks to Darryl Humphreys :
It is clear Darryl has a wealth of experience in his field.
He was always knowledgeable and personable. He never showed any irritation when I am sure situations must frustrated him.
We completely trusted his guidance and advice.
I am grateful for his tenacity in getting our transaction through and would not hesitate to recommend him.
Thank you for everything. Jemma Carr (seller)
ESTAS is a customer review and awards platform exclusively for property professionals. We put the spotlight on agents, conveyancers and mortgage brokers who deliver exceptional customer service. So if you are using an ESTAS member you'll have peace of mind and the service you deserve.
