About Us

Our Story

The ESTAS story began with the celebration of the first Estate and Lettings Agents Awards by Simon and Sarah Brown back in 2003. Their simple mission was to shine a light on firms and individuals delivering the sort of outstanding customer service they felt the public deserved when it comes to property transactions.

Very quickly, word of the ‘OSCARS’ of the property world spread, and the nickname The ESTAS became part of the property world vocabulary.

More than two decades later ESTAS reviews have been viewed more than 14,000,000 times (and counting!) via property websites, and ESTAS remains the only review platform rating the level of service provided by property professionals based solely on verified customer reviews.

Meet the Team

Chris Harmer
Membership Director UK
Georgina Brown
Customer Success Manager
Isabella Brown
Marketing Manager
Karen Lloyd
Operations Director
Lisa Moulson
Membership Director South
Vickie Wright
Finance & Operations Executive
Rebecca Burrell
Membership Director North
Sarah Brown
CEO
Simon Brown
Founding Director

Meet the ESTAS Dogs

Beanie
Sidney & Bertie
Isla

Book a demo today and discover how ESTAS can power your business growth.

see the winners of the 2024 estas awards