About Us

Our Story

The ESTAS story began with the celebration of the first Estate and Lettings Agents Awards by Simon and Sarah Brown back in 2003. Their simple mission was to shine a light on firms and individuals delivering the sort of outstanding customer service they felt the public deserved when it comes to property transactions.

Very quickly, word of the ‘OSCARS’ of the property world spread, and the nickname The ESTAS became part of the property world vocabulary.

More than two decades later ESTAS reviews have been viewed more than 14,000,000 times (and counting!) via property websites, and ESTAS remains the only review platform rating the level of service provided by property professionals based solely on verified customer reviews.

Meet the Team

Chris Harmer

Membership Director UK

Georgina Brown

Customer Success Manager

Isabella Brown

Marketing Manager

Karen Lloyd

Operations Director

Lisa Moulson

Membership Director South

Vickie Wright

Finance & Operations Executive

Rebecca Burrell

Membership Director North

Sarah Brown

CEO

Simon Brown

Founding Director

Meet the ESTAS Dogs

Beanie

Sidney & Bertie

Isla

Book a demo today and discover how ESTAS can power your business growth.

ESTAS AWARDS Partners

Headline Partner

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The ESTAS Group

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DISCLAIMER: Neither ESTAS, owned by The ESTAS Group Ltd, nor its Brand Ambassador (Phil Spencer) or any of its sponsors/partners issue any written endorsement of the company/companies beyond their customer reviews and qualification as an award winner. Any person wishing to make further enquiries about a firm who subscribes to ESTAS or is a shortlisted or winning firm should do so directly and not via ESTAS nor its Brand Ambassador or any of its sponsors/partners. Consumers should make their own independent decisions regarding the services of agents, conveyancers or mortgage brokers. ESTAS nor its Brand Ambassador or any of its sponsors/partners may be held liable for such decisions. ESTAS nor its Brand Ambassador or any of its sponsors/partners will enter into any correspondence about an ESTAS subscriber.