Let’s face it: in the whirlwind of running your property business, chasing customer reviews can feel like just another task on an already overflowing to-do list. Juggling appointments, managing properties, and ensuring client satisfaction leaves little room for navigating complicated review systems or chasing down elusive feedback. And the frustration of scattered feedback – on platforms you can’t easily manage or respond to – is a challenge many of you know all too well. But what if gathering those crucial customer reviews was, well, easy? That’s where ESTAS reviews come in. We’ve designed our system with simplicity at its heart, making the entire process smooth and straightforward – both for you and your valued clients.
Send Review Requests in Seconds
Gone are the days of time-consuming processes. With your dedicated ESTAS Dashboard, requesting reviews is quick and simple. Whether you prefer sending personalised emails or text messages, it’s just a matter of a few clicks. Need to send out multiple requests? Our dashboard makes it easy to send in bulk.
The Evolution of ESTAS: More Than Just Awards
Over the years, The ESTAS Awards have evolved from a traditional awards ceremony into a comprehensive customer review platform, driven by the increasing importance of online reviews in today’s digital landscape and Sarah and Simon’s mission to champion great customer care across the estate agency sector. The power of the ESTAS reviews lies in their authenticity. These verified reviews have been seen over 13 million times across member websites, giving prospective customers confidence in the quality of service they can expect. The ESTAS community now includes 1,500 property professionals who share a commitment to deliver exceptional customer service.
Feedback at Your Fingertips
We understand that your customers are busy too. That’s why we’ve made the review process incredibly user-friendly. By clicking on your review request, your customers are taken to a simple form with clear, concise questions. Completing their feedback takes just a few moments, allowing them to share their experience without any hassle. And the simplicity doesn’t stop there – with a couple of extra clicks, they can effortlessly share their review on Google, amplifying your positive feedback even further.
Reviews on the Move
Managing your reviews has never been easier. The ESTAS Mobile App puts the power of feedback management right in your pocket. Request feedback, check new reviews, and stay connected with your customer sentiment, all from the convenience of your smartphone.
The ESTAS Difference
- Easy to Send: Quickly request reviews via email or text.
- Easy for Customers: Simple, user-friendly review forms ensure maximum response.
- Easy to Manage:Track and respond to reviews anytime, anywhere.
