Celebrating exceptional customer service

Customer service should go beyond common courtesy. We champion customer-centric businesses who go the extra mile for their clients.

The ESTAS customer service awards

Each spring and autumn the UK's top property professionals gather to watch one of the prestigious ESTAS ceremonies.

In May The ESTAS Estate & Letting Agent Awards (incorporating mortgage advisors) sponsored by ZOOPLA take place where 1,000+ guests attend each year.  

In October The ESTAS Conveyancer Awards sponsored by SEARCHFLOW are announced in front of 400+ of the UK's best property lawyers. 

Each is an occasion to remember in itself, the most exceptional practitioners in the industry are rewarded with a coveted ESTAS trophy presented by the UK’s favourite TV property personality - Phil Spencer.

How it works

Next event

  • The ESTAS Estate & Letting Agent Awards 2020
    Sponsored by ZOOPLA
    Friday 15th May 2020
    The Great Room at the Grosvenor House Hotel, London

Upcoming events

  • Bold Legal LIVE!
    Friday 23rd October 2020
    Grosvenor House Hotel, London
  • The ESTAS Conveyancer Awards
    Friday 23rd October 2020
    Grosvenor House Hotel, London

And the gold ESTA goes to…

The ESTAS Awards are a celebration of all the hard work property firms put in over the year to keep their clients happy by deliver outstanding customer service.

Winning means so much as the results are based purely on customer reviews from clients that have experienced a full service from their agent, advisor or conveyancer.

Emotions run high on the day itself and the passion comes through loud and clear from the winners on stage! 

And the Winner is...

Headline Partner Estate & Letting Agent Awards
Headline Partner Conveyancer Awards
Headline Partner Bold Legal LIVE!
Principle Partners
Executive Partners
Support Partners
Read more about our partnerships