Thinking of Entering the ESTAS…
ENTRY to the 2014 competition will open on 1st February. Voting will commence on March 1st and clients you have worked for in 2013 will be able to rate the level of service you have provided them. Read on to find out more about what makes the ESTAS so special…
The ESTAS is not just another award ceremony. It’s a marketing campaign, staff incentive scheme, benchmarking tool and customer feedback programme all rolled into one!
As soon as you sign up for the ESTAS you can take advantage of a ready made marketing campaign highlighting your commitment to high levels of customer service giving you an immediate edge over local competition. We will supply you with the official ‘ESTAS’ logo to use in all your company marketing collateral, a bespoke press release to send to local media and specially designed promotional material artwork including A2 posters and window stickers to highlight your participation as an ESTAS Agent.
Staff Incentive Scheme
Throughout the competition you will have access your own secure area called the AGENT DASHBOARD via our website. Here you will be able to monitor which clients have voted and track your Customer Service Rating providing a great way to keep staff focused on customer service and reward them as your score goes up! In addition you’ll be able to view and download comments from clients to use as testimonials in your own marketing campaign (where consent has been given).
Benchmarking & Customer Feedback Programme
All the statistics and comments from the your clients when they complete the questionnaires are collated and
presented to you in a Client Feedback Report showing how you have performed as an agency
regionally and nationally against other firms in the competition.
…And The Most Prestigious Awards Ceremony in the Industry
Finally in April 2014 the 11th annual ESTAS Ceremony will take place when 600 of the best agents in the country – hopefully including yourselves! – will descend on the London Hilton Park Lane. This is an occasion to remember in itself and you could walk away with a coveted crystal ESTAS trophy.
CLICK HERE TO ENTER NOW