Your Success
The ESTAS is not just another award ceremony. It’s a marketing campaign, staff incentive
scheme, benchmarking tool and customer feedback programme all rolled into one!
Marketing Campaign
As soon as you sign up for the ESTAS you can take advantage of a readymade marketing campaign
highlighting your commitment to high levels of customer service giving you an immediate edge
over local competition. We will supply you with the official ‘ESTAS’ logo to use in all your company
marketing collateral, a bespoke press release to send to local media and a PROMOTION PACK
containing posters and window stickers promoting your participation as an ESTA Agent.
Click here to see the Promotion Pack contents
Staff Incentive Scheme
Throughout the competition you will have access your own secure area called the AGENT PANEL
via our website. Here you will be able to monitor which clients have voted and track your Customer
Service Rating % providing a great way to keep staff focused on customer service and reward them
as the rating % goes up!
Click here to see the AGENT PANEL
Benchmarking & Customer Feedback Programme
All the statistics from the your clients when they complete the questionnaires is collated and
presented to you in a Client Feedback Report showing how you have performed as an agency
regionally and nationally against other firms in the competition. In addition comments from clients are
sent to you as part of the report providing genuine testimonials and invaluable feedback.
…And The Most Prestigious Awards Ceremony in the Industry
Finally on April 20th 2012 Phil Spencer will present the 9th annual ESTAS Ceremony when 500 of the best agents in the country – hopefully including yourselves! – will descend on the London Hilton Park Lane. This is an occasion to remember in itself and you could walk away with a coveted crystal ESTAS trophy.
Click here to see highlights of this year’s ESTAS ceremony
