Passionate About Excellence…

The ESTAS is the only dedicated national customer service awards scheme for the estate & letting agent industry.

The ESTAS are unique because shortlisted and winning agents are selected purely on ratings from customers.

ESTA Agents are committed to giving you, the customer, the best possible service they can.

Whatever your experience with your agent, you will have the opportunity to complete a questionnaire which will help them to be recognised for their efforts and provide them with valuable feedback so they can develop their service for the future.

What Agents Say

Thank you very much for a brilliant day; the whole event – location, presentation, food & wine, hosts – all very professionally carried off to create a memorable experience … of course, the Gold Award was the cream on top! Roy Kitchen Temples, Property Management

The whole team here were delighted with winning The ESTAs. It makes all the long hours and hard work worthwhile to hear the positive feedback from our Landlords. Matthew Taylor, Purple Property Group Morecambe

Thank you so much for a great day on Friday, to come away with a Gold Award was the cherry on the cake Gary Hancock, Taylors Cardiff

Just wanted to say thank you so much for a fantastic day. The food, the wine, the whole day was amazing. We had the best time ever! Theresa James, PRH Estate Agents

Thank you for a great day on Friday. Whilst we did not quite emulate our success from 2011 it was a real honour to win an award individually. Katie Griffin, Sawdye & Harris

We’re still in shock! I never in a million years thought we’d be awarded Gold for Best Small Chain in the UK! I can’t wait to see what this will bring to our business. Thank you so much for the opportunity. Natalie Williams, Temples Lettings

Thank you for another wonderful ESTAS bash. It was truly amazing to win the North London Gold prize and we hope this helps us grow the business over the next year. Big believers in the ESTAS and what they stand for and already looking forward to the big 10th ESTAS in 2013! Kristjan Byfield MNAEA, base property specialists

Firstly congratulations on the awards, which have proved yet again what a hit they are. We were very honoured to win the Gold award in the Best Small Chain category, which we are immensely proud of. Gary Shankland, Dale Eddison

“I just wanted to say that joining the Esta’s has made a difference to the way potential vendors see us. Knowing that they can openly rate our service assures them they will receive only the best service from us”. Andrew Neal, Owner Andrew & Co, Ashford

“I’ve been bowled over by the messages and feedback from our landlords, it’s been a great experience! Even if we fail to progress in this, I can honestly say it has been a worthwhile experience” Steven Herd, Managing Director My London Home

“The process has been very rewarding for the staff team. In an industry where we tend to only hear from some-one when there is a problem, it has been great for staff esteem to have this feedback.” Mark Crampton Smith, Partner College and County, Oxford

“When people choose to sell their home they want someone they can trust. An ESTA provides a hallmark of quality and has won us many appraisals. It is the best advertising we can get and has really helped us stand out from the crowd.” Paul Collier, Director House-Hut, Frome Somerset

“The ESTAS proves that there is a direct correlation between our most profitable agents and those that provide the best customer service.” Grenville Turner, Countrywide Group Chief Executive

SPONSORSHIP OPPORTUNITIES

A unique opportunity to sponsor the ESTAS 2013

Click here to find out more about sponsoring the ESTAS....

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DISCLAIMER: Neither the ESTAS, owned by Awards For Business Limited, nor any of its sponsors issue any written endorsement of the company/companies beyond their qualification as an award winner. This is based entirely on the entry to the competition. Any person wishing to make further enquiries about an entrant, shortlisted or winning agent should do so directly and not via the ESTAS or any of our sponsors. Purchasers of property should make their own legal and estate enquiries. The ESTAS and our sponsors will not enter into any correspondence about a winning company.

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