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“I just wanted to say that joining the Esta’s has made a difference to the way potential vendors see us. Knowing that they can openly rate our service assures them they will receive only the best service from us”. Andrew Neal, Owner Andrew & Co, Ashford

“I’ve been bowled over by the messages and feedback from our landlords, it’s been a great experience! Even if we fail to progress in this, I can honestly say it has been a worthwhile experience” Steven Herd, Managing Director My London Home

“The process has been very rewarding for the staff team. In an industry where we tend to only hear from some-one when there is a problem, it has been great for staff esteem to have this feedback.” Mark Crampton Smith, Partner College and County, Oxford

“When people choose to sell their home they want someone they can trust. An ESTA provides a hallmark of quality and has won us many appraisals. It is the best advertising we can get and has really helped us stand out from the crowd.” Paul Collier, Director House-Hut, Frome Somerset

“The ESTAS proves that there is a direct correlation between our most profitable agents and those that provide the best customer service.” Grenville Turner, Countrywide Group Chief Executive